Support Team

Welcome to Live Translate!

Learning about How to sign in to the app on iOS or Android

How to sign in to the app on iOS or Android

Explaining how to log into the app and activate your subscription.

📱 How do I log into the app and activate my subscription?

How do I create an account?

Explaining about the frequent Issues with Signing In Sign-In and Verification Code Issue / Unable to login to your account.

Frequent Issues with Signing In Sign-In and Verification Code Issue / Unable to login to my account

What to do when not receiving the confirmation code email / Unable to get email from Live Translate.

Not receiving the confirmation code email / Unable to get email from Live Translate

Explaining about Expired code / Code doesn’t work

Expired code / Code doesn’t work

Navigating the App: Overview of Main Features

How to download the Live Translate app on your device.

What is Live Translate?

Explaining about how Live Translate works.

How does Live Translate work?

Is Live Translate free?

How do I change app language?

How do I start a subscription?

How do I cancel my subscription?

How do I restore my purchase?

What to do when you're having issues accessing your premium feature.

I'm having issues accessing my premium feature

Do subscriptions renew automatically?

How do I delete my account?

How do I reset my password?

Using Live Translate

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Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.